Non-Academic Accommodations
Housing Accommodations
Dining Accommodations
Step 1: You must first contract with housing via the regular process. Your accommodation availability will be impacted by your contract date. Also, on the contract there is an accommodation question. Please answer "yes" to this question.
Step 2:You will need to complete and submit the following to SAS:
- Housing Accommodation Request Form
- Provide your healthcare professional with our housing documentation guidelines
- Your healthcare professional submits documentation via fax (515-294-2397) or securely through e-mail (accessibility@iastate.edu)
If needed, you may be contacted for clarification or additional information.
Step 3: Once you have completed the above steps, your request will be evaluated by the SAS staff who will make a recommendation regarding your assignment. There may be a difference between what you ask for and what the law and medical opinion tells us is required. Approval of all requests is at the discretion of Iowa State University.
If your request is approved, you will be assigned based first on your documented needs. The preferences on your housing contract will be considered, but an assignment within your preferences is not guaranteed. Additionally, your accommodation is for YOU only and we may not be able to assign you with any roommate(s) you have requested.
Requests for air-conditioning due to allergies/asthma are only considered if they have been diagnosed by a qualified medical provider who has determined that the student is disabled by the condition. Of the 19 residence halls on the ISU campus, only seven are air-conditioned. As such, most new students are assigned non-air-conditioned housing. In air-conditioned buildings, air-conditioning is typically only on through the first four weeks of fall classes and the last two weeks of spring classes.
We accomodate a wide range of dietary accommodations in the Special Diet Kitchen at Union Drive Marketplace. To connect with us and get registered to eat in the Special Diet Kitchen, follow the steps below:
Step 1: Complete and submit the following to ISU dining via email or mail at 1215 Friley Hall, Iowa State University, Ames, IA 50011:
Step 2: Contact SAS by phone 515-294-7220 or via email regarding your request. They will ask you to provide documentation from a qualified medical provider to assist in determining how to proceed with your dietary accommodation request.
Step 3: SAS staff will review the documentation provided by your medical provider, and they will be in contact with ISU Dining and/or Department of Residence as soon as appropriate. We will be in touch to discuss "next steps" within two weeks of the receipt of your documentation.

Department |
Phone |
|
---|---|---|
Department of Residence | 515-294-2900 | housing@iastate.edu |
Student Accessibility Services | 515-294-7220 | accessibility@iastate.edu |
Dining | 515-294-3856 | dining@iastate.edu |
Assistance Animals Accommodation
The information below explains Iowa State University’s (ISU) general information and procedures related to the use of Assistance Animals in providing disability accommodations to students, faculty, staff, and visitors to university buildings and on university property. The underlying Assistance Animals Policy is located in ISU Policy Library.
ISU is committed to fostering an inclusive environment for all members of its community, including individuals with disabilities who require service or emotional support animals. In order to support individuals with disabilities and promote adherence to laws requiring accommodations for individuals with disabilities, including the Americans with Disabilities Act Amendments Act, the Fair Housing Act, and the Iowa Civil Rights Act, this policy and the accompanying procedures and guidance provides information concerning the appropriate use of and procedures associated with service animals and emotional support animals on university property.
In order to understand this policy and related procedures, it is important to have a clear understanding of the terms referenced. Below find several key definitions or on the Assistance Animals Policy.
SAS will be in touch once we receive and review the documentation you provide. You should contact the Department of Residence directly at housing@iastate.edu or 515.294.2900 regarding the status of your application after approval has been emailed to DoR by Student Accessibility Services.
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Student and visitor accommodation requests will be reviewed/assessed by Student Accessibility Services (SAS) consistent with applicable laws and policies.
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Please note: Emotional Support Animals are only permitted in ISU housing after specific approval has been granted by ISU Department of Residence (DoR) and only after proper processes have been followed. It may take the DoR up to 60 days after all forms have been received and approval has been sent by SAS. Approved Emotional Support Animals are not permitted elsewhere on campus; libraries, offices, classrooms, dining halls, labs, etc. For more information, view the Animals On Campus Policy
- Please call our office with additional questions. You may schedule an appointment online through Navigate or by calling our office at 515-294-7220.