Requirements for All Requests

When reviewing documentation for eligibility, our office looks for information that:

Our office does not accept the following as documentation:

 

  • Specifically identifies the diagnosis or disabling condition 
  • Describes the functional impact of the condition for which accommodations are being requested
  • Describes how the condition rises to the level of a disability 
  • Is provided by an appropriately licensed professional
  • Is dated with Letterhead and contact information

 

  • Information that is handwritten, illegible, or in a language other than English
  • Information from non-appropriately licensed professionals
  • Research articles
  • Documentation that is provided by a member of the student's family
  • Documentation that is in an editable format, including but not limited to a Microsoft Word document
  • Questions for Medical Professionals

    Review the information we look for in documentation and use the questions by giving them to your provider when requesting documentation

  • Examples of Documentation

    Review the types of documentation accepted at ISU as well as forms you can have completed by your provider

  • How to Submit Documentation for Review

    View the different options for submitting documentation to our office

Documentation Requirements by Request Type

  • A

    Academic Documentation Guidelines

    Academic Documentation Guidelines and Forms for course accommodations, exam accommodations, and assistive technology.

  • two college students in an empty dorm smiling and laughing unpacking boxes

    Housing Documentation Guidelines

    Requesting housing accommodations involves a few additional steps and forms. Check out our guidelines for housing accommodations.

  • Students eating in a dining hall

    Dining Documentation Guidelines

    ISU dining offers many accessible supports with and without accommodations. Review supports, documentation guidelines, and connect with our dietitian!

  • Black cat with Cy cutout

    Assistance Animal Documentation Guidelines

    Forms and resources for ESAs & Service Animals in Housing

  • Photo of a person's arm in cast/sling as they sit in a hospital bed

    Temporary Accommodation Guidelines

    Getting support for a temporary injury can look a little different. Check out our resources for temporary accommodations.

  • view of campus from up high during the fall showing multiple buildings and orange/red trees

    Other Accommodation Supports

    Parking, course substitutions, temporary illness, emergency supports, religious accommodation, pregnancy support, and more!

Frequently Asked Questions About Documentation 

The ADA states documentation is used to “…validate the need for services based on an individual’s current level of functioning in the educational setting.” Current documentation allows us to better understand the barriers that may exist in a collegiate setting. Proper documentation is needed to develop an accommodation plan for you moving forward.

Proper documentation to verify a disability must include supporting information regarding the disability; the functional limitations resulting from the disability; and the requested accommodation(s) and services.

Documentation that is acceptable includes reports and evaluations completed by a professional whose expertise is within the scope of practice for stated impairment; educational, developmental, and medical history relevant to the disability; and information on how the disability currently interferes with college life.

Documentation that is NOT acceptable includes a diagnosis as the only justification for accommodation; After Care Instructions; incomplete documentation; documentation completed by a relative; forms completed by professionals whose expertise is outside of the scope of the identified disability; outdated assessments/evaluations; or notes written on a prescription pad.

The student is responsible. Please review the Documentation Guidelines. If you have questions about where to obtain the necessary documentation, please contact our office.

Decisions about eligibility for accommodations are based on the Documentation Guidelines. The documentation of your condition should be current and specific.  If you are having testing done for use in requesting accommodations at Iowa State University, please refer the assessor to this resource.  Once we receive your documentation and application, we will review your materials and provide a determination of eligibility. Accessibility Coordinators are also available to answer questions if you have concerns about your documentation before applying for accommodations.

Our office is committed to reviewing student documentation within one week after receiving all the required information. During busy periods or for more complex requests, the review process may take up to two weeks. Since accommodations cannot be applied retroactively, we strongly encourage students to begin the process as early as possible to ensure timely support and resolution.

Learn More About Accommodations

Start the process of applying for accommodations or learn more about accommodations available at ISU!