Frequently Asked Questions (FAQ)

The Student Accessibility Services Office (SAS) coordinates an array of services to provide qualified students with access to ISU courses, services, programs, activities, or facilities. Qualified students with disabilities will complete Notification Letters (NLs) after providing appropriate documentation and meeting with Student Accessibility Services staff.

Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act as amended by the Americans with Disabilities Act Amendments Act of 2008 ensure "otherwise qualified" students receive equal opportunity to participate in the educational experience. Current documentation is needed to verify the presence of a disability and its impact for eligibility purposes. It also provides useful information for SAS staff to consider while determining and coordinating appropriate academic accommodations.

A Reasonable Accommodation (sometimes called an "academic adjustment") is a modification or adjustment to a course, service, program, activity, or facility that enables a qualified student with a disability to have an equal opportunity to participate or to enjoy the benefits and privileges available to a similarly-situated student without a disability.

If an adjustment is deemed to be a reasonable accommodation, the University is responsible to provide the adjustment at no cost to the qualified student registered with Student Accessibility Services. If a student desires to use a personal service or to make other adjustments, the student may be responsible for the cost.

We encourage students with disabilities to work closely with their existing healthcare provider to ensure a smooth transition to college and to arrange for local healthcare should it become necessary. ISU students may see qualified medical professionals at the Theilen Student Health Center. The University is not responsible for locating or providing personal healthcare or medical advice. Student Accessibility Services staff can assist with emergency referrals to area medical professionals.

As an ISU student, you are responsible to maintain your own schedule and attendance, develop and utilize effective organizational and time management strategies, and exemplify good communication skills with other students, faculty and staff.

Students with disabilities should utilize accommodations to receive equal access to the learning experience. You are encouraged to work closely with Student Accessibility Services and other campus resources to achieve academic success.

All students are encouraged to utilize the many student services offered at ISU.

Students that request academic accommodations must meet with SAS staff each semester to complete Notification Letters. Some students prefer to meet with SAS staff more frequently to receive additional support. Departmental Academic Advisors are responsible for working with students to select courses, ensure program requirements are met, etc.

SAS staff will not provide information to a parent related to a student's academic progress, visits to the SAS office, or the use of accommodations without the written permission of the student (see FERPA for more information). Any student who wishes to allow a parent to access such information must complete a Release of Information and advise SAS staff of this permission.